Frequently Asked Questions
With superior materials and an abundance of unique features, our bed in a box is ready to give you the rest that you deserve. Coming from the Midwest to your home, The 420bed mattresses will bring you comfort like no other. If you have any questions about our products, shipping, or warranty, check out the section below to see some of our most asked questions. If you still need more information, you can reach out to us at firstname.lastname@example.org or our contact page.
What makes your mattress different?
The 420bed mattresses have a combination of features offered by no other company. They regulate temperature, absorb moisture, resist stains, and safely combat the formation of odor-causing bacteria.
What is the mattress constructed from?
The 420bed mattress is made from a premium combination of pocketed coils, antimicrobial foam, and hybrid latex.
Where are your mattresses available?
The 420bed mattresses are available to all customers in the continental US.
Is there a weight limit on your mattress?
No, our mattresses are designed with everyone in mind.
How long will it take to ship my mattress?
It typically takes 7-10 business days to ship your mattress to an address in the continental United States. Customers ordering from Alaska or Hawaii may experience longer shipping times.
What is the thickness of your mattress?
The core is roughly 12″ thick, with an additional 1-2″ added by our premium pillow top, making the mattress rougly 13-14″ thick.
Does the mattress sleep hot or cold?
Both! Our mattresses are temperature regulated. A phase change material senses heat and allows the mattress to adjust based on your body temperature.
Is the mattress fire retardant?
Yes, your 420bed mattress meets and exceeds all fire testing regulations.
Can I use a heating pad on your mattress?
Yes, you are absolutely safe to use a heating pad on any of our mattresses.
Where are your mattresses made?
Every aspect of our mattresses – foam, fabric, and latex – is made in the Midwest, in the United States
Can I purchase a replacement cover?
Yes, the entire cover of your 420bed mattress unzips and can be replaced. The cost of replacing the cover is roughly half the original price of the mattress. One of the major benefits of the 420bed mattress is that its outer materials are removable, allowing you to replace them instead of needing to purchase a whole new mattress.
How does purchasing a mattress online work?
Buying a mattress online is just like buying anything else online. You add the mattress to your shopping cart, check out, and wait for it to arrive. In most cases, your mattress will arrive within 7-10 business days. After it’s been received, you simply open the box, remove the plastic wrapping, allow it to expand to its full size, and position it within your home.
How do I change my order?
To change an order, please contact us at email@example.com and we will take you help process your return. If you have already received your mattress and would like to return the box, please refrain from opening it for an easier return.
What is your process for returns?
For returns, we ask that you first contact us at firstname.lastname@example.org. Next, if the box and mattress have been opened, we partner with a third-party mattress removal service who assists you in taking our mattress out of your home. Lastly, if they mattress has not been opened or damaged in any way, we will reuse it for future customers.
How do I cancel an order?
To cancel an order, contact us at email@example.com as soon as you are sure you no longer want your mattress. If you have already received the mattress and would like to cancel for a return, please do not open the box, as it could lengthen the cancelling and return process.
How long does it take for a 420bed mattress to expand?
Our mattresses expand up to 90% within two hours of being opened but may be used almost immediately.
Will my mattress work with a metal frame?
No, the Climax Comfort mattress requires a flat frame or surface.
Will my current bed sheets fit onto my 420bed mattress?
Yes, our mattress comes in all standard sizes, so all regular bed sheets of the same size will fit.
How long do mattresses typically last?
For most mattresses, the industry recommended replacement time is eight years. To ensure that you get the most out of your 420bed mattress, it comes with a lifetime warranty against manufacturer’s defects.
Do you ship to APO, FPO, or PO boxes?
Yes, all shipments are sent via FedEx with final delivery effected by the post office, where necessary. This includes APO, FPO, and PO boxes.
What is your return policy?
Click here to see our full return policy.
What are the specifics of the 105 Day Trial?
To see a full breakdown of our sleep trial, click here.
What are the details of your lifetime warranty?
Our lifetime warranty covers any manufacturer defects on our product. To see the full literature, click here.
How much does your mattress weigh?
Because our mattresses are constructed from premium, high-quality materials, they weigh more than other mattresses. Our queen-sized mattresses weigh roughly 116 pounds and our king-sized mattresses weigh roughly 132 pounds.